※Important matters regarding sales such as return conditions※


＜About order cancellation＞

Cancellations before the product is shipped are free of charge, except for special orders.除く）
Cancellation after shipment is a round-trip shipping fee of 1,100 yen (If there is a remote island charge, you will be charged separately.す。
In the case of free shipping items, if there is a round trip shipping fee of 1,100 yen and a remote island charge, you will be charged separately. す。

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Within 5 days from the date of delivery If you do not receive the cool delivery service within 4 days, the order itself will be canceled and the product will be returned. Please認下さい。
If the product is returned, we will charge the actual cost of the round-trip shipping fee and the administrative fee of 330 yen. 。

＜Please check the contents as soon as you receive the item. 。＞

Please contact us by e-mail, phone, or fax within 10 days from the arrival of the product to return it. い。
Items that have passed 7 days after arrival Items that have been opened Items that have been damaged due to the customer's responsibility 等が
Please note that we cannot accept returns or exchanges for items that have occurred.い。

【 Damaged or wrong product 】
Damaged and defective products during delivery Regarding product differences, within 10 days after the product arrives以内に
Please let us know the details by e-mail or fax.さい。
We will contact you immediately regarding the return/exchange procedure.す。

We will arrange the delivery of returned goods.担）。
We cannot accept returns sent by cash on delivery courier without contacting us.。

However, if it is not possible to exchange for a sold-out product special price limited item etc.場合は
We will refund the product price。

Damaged or defective items will not be returned until the exchange or refund is completed.物は
Please keep it in the same condition as when it was delivered.。

If the customer decides to dispose of the product before contacting us,には
Please note that exchanges and refunds are not possible

【 About returns for customer convenience 】

For returns due to customer's convenience, please indicate that you wish to return the product within 10 days after the product arrives.を
After contacting the customer and paying for the shipping fee after the product arrives着後
Please send it to us within 10 days。

After we receive the returned product, we will inspect it and refund you by bank transfer.す。

For customers who did not pay by credit card, the name of the financial institution to which the refund will be made関名・
Branch name Account type Account number Account name is included with the product同梱して
please send。

In the case of a refund, the customer will be responsible for the shipping fee and transfer fee at the time of initial shipment.す。

＊Please note that even if the item was eligible for free shipping at the time of initial shipment, you will be responsible for the actual shipping cost in the event of a return.い。

Please note that we cannot accept returns if any of the following apply:で
Please note。

If we cannot accept returns or exchanges合
・Products that have passed more than 11 days since the product arrived
・Items for which you have not contacted us in advance to request a return
・Products that have been used by the customer
・Items that have been damaged by the customer品
・Other products that are described as non-returnable on each pageる商品


【Return destination】

mediterranean sea
M&P Co., Ltd. 社
〒3-24-7 Higashi-Shinagawa, Shinagawa-ku, Tokyo 140-0002
TEL: 03-5462-7661
Store contact: chichukai@mandpcorp.co.jp